personal selling
Meaning:
personal selling involves oral presentation of message in the firm conversation with one or mare prospective customer for the purpose of making sales Its is a personal from communication. companies appoint salespersons to contact prospective buyers and create awareness about the product and develop preferences with the aim of making sales.
Feature of personal selling :
in personal selling a direct face to face dialogue takes place that in involves an interactive relationship between the seller and the buyer.
2. Development of relationship:
personal selling allows a salesperson to develop personal relationship with the prospective customer, which may become important in making sale.
Merits of personal selling :
1. Flexibility : there is lot of flexibility in personal selling the sales presentation can be adjusted to fit the specific needs of the individual customers.
2.Direct feedback:
As there is direct face to face communication in personal selling it is possible to take a direct feedback customer and to adapt the presentation according to the needs of the prospect.
3. Minimum wastage:
the wastage of effort in personal selling can be minimised as company can decides the target customer before making any contact with them.
Role of personal selling:
personal selling plays a very important role in the marketing of good service the important personal selling to businessman customers the society may be described as blow.
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